Audi expands mobility solutions through Silvercar by Audi vehicle rental and Audi at Your Door service offering at dealer locations

  • Silvercar by Audi operations to be offered at Audi dealerships to serve local rental market
  • Audi at Your Door provides premium remote purchase and service flexibility for customers
  • Expansion of premium rental and purchase options enhance customer experience and flexibility at Audi dealerships


HERNDON, Va., Sept. 17, 2020 – Today, Audi of America announced the expansion of the brand’s U.S. mobility solutions with the availability of Silvercar by Audi at Audi dealerships. Customers will now have access to Silvercar by Audi at participating dealerships in several markets to rent from an exclusive Audi fleet and enjoy the customer satisfaction and premium Silvercar by Audi experience.

Additionally, Audi at Your Door – launched in May at participating dealers – offers customers a new online premium vehicle purchase and service experience. The expanded offerings continue the brand’s efforts to meet and adapt to consumers’ evolving mobility needs. Customers can rent, purchase and get on the road the way they want to in an Audi. 

Silvercar by Audi at Dealerships

The Silvercar by Audi operations update will allow new and existing customers to rent an Audi at participating Audi dealerships, providing another entry point for customers. Silvercar will continue to offer an exclusive Audi fleet with premium standard features through the Silvercar mobile app and Silvercar website, including service provided by a Silvercar Mobility Specialist on location to assist customers when needed. The newly launched Contactless Rental will also be available at participating dealerships, making renting with Silvercar by Audi a worry-free and consumer friendly experience.

“We’ve seen and heard from customers that their mobility needs are changing as transportation habits evolve,” said Stephan Zeh, Head of Audi Mobility Services. “The addition of Silvercar rentals at dealerships provides a new, convenient way for new and existing customers to enjoy the premium Audi experience in their neighborhood.”

This new accessibility to Silvercar by Audi addresses the growing demand from new and existing customers for local rental options to accommodate regional transportation, longer test drives, flexible short-term transportation and lease bridges. It allows Audi to meet both short-term and long-term consumer demands and expectations during today’s rapidly changing travel environment. For example, urban-dwelling customers are showing increased favorability toward auto travel due to the uncertainties currently surrounding air travel.

Silvercar by Audi at dealership locations launched in late July and currently include 10 Audi dealerships with more to come through the end of 2020. Current locations include:

  • Audi Dallas, TX
  • Audi Seattle, WA
  • Audi Henderson, NV
  • Audi Ft. Lauderdale, FL
  • Audi Denver, CO
  • Audi Charlotte, NC
  • Audi North Orlando, FL
  • Audi Fletcher Jones, CA
  • Audi Wesley Chapel, FL
  • Audi Exchange Highland Park, IL

The introduction of Silvercar by Audi locations at dealerships joins Audi at Your Door, a new shopping experience launched at participating dealers in May, as part of Audi’s efforts to meet and adapt consumers’ evolving mobility needs.

Modernization of the Audi Retail Experience

Audi at Your Door is designed to provide customers the ease and flexibility of a premium purchase and service experience via online communication and vehicle pick-up and delivery. Simultaneously, Audi at Your Door gives customers peace of mind through contactless delivery during these challenging times with safety in mind.  

With Audi at Your Door, through participating dealers, customers can:

  • Have a test drive brought to them
  • Receive a virtual trade-in appraisal
  • Purchase an Audi remotely and have it delivered to their door
  • Have their Audi picked up and returned for service

Audi at Your Door is currently offered at approximately 95 percent of Audi dealerships across the U.S.

For more information, visit www.media.audiusa.com.

 

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ABOUT AUDI OF AMERICA
Audi of America, Inc. and its U.S. dealers offer a full line of German-engineered luxury vehicles. AUDI AG is among the most successful luxury automotive brands, delivering about 1.845 million vehicles globally in 2019. In the U.S., Audi of America sold just over 224,000 vehicles in 2019 and launched the brand’s first fully electric vehicle, the Audi e-tron – one of four fully electric models coming to the U.S. market in the next two years. Globally, the brand aims to be CO2 neutral by 2050. Visit audiusa.com or media.audiusa.com for more information regarding Audi vehicles and business topics.

ABOUT SILVERCAR BY AUDI
Silvercar by Audi is a premium rental car service with a fleet consisting entirely of award-winning Audi vehicles. Designed for modern travelers, Silvercar by Audi offers a superior way to meet all of your travel needs. Silvercar offers well-equipped vehicles, local contactless pick-up and drop off, modern amenities, and a seamless, elevated user experience. Continually earning the highest customer satisfaction and loyalty scores in the industry, Silvercar is expanding its current 31 location offerings at airports and in select urban hubs throughout the United States. Silvercar was acquired by Audi in 2017. For more information, please visit Silvercar.com.

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