The Coronavirus (COVID-19) is presenting all of us with an unprecedented challenge. While there are many unknowns, our goal is to navigate the steps needed to help support our customers and employees through this period of uncertainty. Our call center, as well as Audi Financial Services, remain open and accessible to serve our customers. Our dealers are independently owned and operated, and have our support to take the actions needed to help protect their customers, employees, and communities, including shutting down until it is prudent to return to normal business.
Transportation is an essential service to many Americans and we’re doing our best to help keep people moving. We have been able to support the need to check-in with relatives and bring a friend or family member food or assist others in need. Customers should contact their local Audi dealer should they have questions regarding hours of operation and available services.
Audi at Your Door
We recognize the needs of our shoppers and owners have changed. Audi at Your Door is a premium online shopping experience designed to give customers the peace of mind that their participating Audi dealer is operating with their safety and their convenience in mind. With Audi at Your Door, through participating dealers, customers can:
- Have a test drive brought to them
- Receive a virtual trade-in appraisal
- Work remotely to purchase an Audi and have it delivered to their door
- Have their Audi picked up and returned for service
For more information about Audi at Your Door visit AudiUSA.com.
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